Terms & Conditions

These Terms & Conditions govern your use of the Divine Interactive website, your account, purchases of digital products and commissions for custom development work. In these terms, “Divine Interactive”, “we”, “us” and “our” refer to Divine Interactive.

By using our website or purchasing our products or services, you agree to these terms. If you do not agree, you should not use our website or purchase our products or services.

1. Your Account

You must provide accurate, current information when creating an account and keep your login credentials secure.

You are responsible for activity carried out through your account. You must notify us promptly if you suspect unauthorised access or misuse.

We may suspend or terminate access to an account where we reasonably believe it has been used fraudulently, unlawfully or in breach of these terms. Where appropriate, we will provide notice and an opportunity to resolve the issue.

Any suspension or termination will be handled in accordance with applicable law and will not remove any rights you have under an existing purchase or contract.

2. Digital Products and Licensing

When you purchase a script, resource or other digital product from Divine Interactive, you receive a non-exclusive, non-transferable licence to use that product in accordance with its product description and any applicable licence terms.

Unless expressly agreed otherwise in writing, purchasing a product does not transfer ownership of the product or its underlying intellectual property to you.

Unless the applicable product licence expressly permits it, you must not:

• Resell, redistribute, share, leak or publicly publish the product or its source code, in whole or in part.
• Share your purchased files or licence with another person or account.
• Copy, modify or create derivative works from the product for redistribution or commercial resale.
• Remove copyright notices, branding or other proprietary notices.
• Use the product for unlawful purposes or in a way that infringes another person's rights.

Any additional permissions or restrictions stated on a product page or in a product-specific licence form part of the terms applicable to that purchase, provided they are made available to you before purchase and are consistent with applicable law.

Prices are displayed in GBP unless stated otherwise. We may change prices or discontinue products at any time. Price changes will not affect orders already accepted and paid for.

FiveM resources may be sold and delivered through Tebex and may be associated with your Cfx.re account. Such purchases may also be subject to the applicable Tebex and Cfx.re terms. You are responsible for complying with those terms where applicable.

Nothing in this section limits your statutory rights relating to digital content.

3. Custom Projects and Development Work

Custom development work begins once you have accepted our quote or written agreement and fulfilled any initial payment requirements specified in it.

The accepted quote or agreement will set out the agreed scope of work, price, payment schedule, estimated timeline, milestones and any specific ownership or licensing arrangements.

Requests that fall outside the agreed scope may require an additional quote, revised timeline or further payment. We will seek your agreement to any additional charges before proceeding with the extra work.

You must provide the information, content, access, decisions and feedback reasonably required to complete the project. Delays in receiving these may affect delivery dates and project timelines.

Unless the accepted quote or agreement states otherwise, ownership of bespoke deliverables created specifically for your project will transfer to you once all amounts due for the project have been paid in full, subject to any applicable third-party rights.

We retain ownership of our pre-existing tools, libraries, frameworks, reusable code, templates, methods and general know-how. Where these are incorporated into your deliverables, we grant you a perpetual, non-exclusive, royalty-free licence to use them as part of those deliverables for their intended purpose, subject to any applicable third-party licence terms.

Third-party software, libraries, assets and services remain subject to their respective owners' licence terms.

Unless you request otherwise in writing, we may display completed project work, screenshots or descriptions in our portfolio for promotional purposes, provided we do not disclose confidential information or personal data without an appropriate legal basis. We will consider reasonable requests not to display work publicly.

Cancellation, payment and refund arrangements for custom projects are governed by the accepted quote or agreement and our Refund Policy, subject to applicable law.

4. Payments and Refunds

Payments are processed through the payment provider offered at checkout, which may include PayPal or Tebex.

We do not store your full payment card details. Payment information is handled by the relevant payment provider in accordance with its applicable terms and privacy practices.

Our Refund Policy explains how refund and cancellation requests are handled. It forms part of these terms and should be read alongside any applicable product licence or accepted custom-project agreement.

Nothing in these terms or our Refund Policy excludes or restricts any rights or remedies that cannot lawfully be excluded or restricted.

5. Acceptable Use

When using our website, services or products, you must not:

• Use them for unlawful, fraudulent, abusive or harmful purposes.
• Attempt to gain unauthorised access to our systems, servers, services or another user's account.
• Interfere with the security, availability or performance of our website or services.
• Use automated tools to scrape, extract or collect website data without our permission, except where permitted by law.
• Upload or distribute malicious code, harmful files or content that infringes another person's intellectual property, privacy or other legal rights.
• Circumvent licence restrictions, access controls or technical protection measures.
• Use our services in a way that could reasonably damage Divine Interactive, our users or our infrastructure.

We may restrict access or take other reasonable action where we have grounds to believe these rules have been breached. Any action will be proportionate to the circumstances and subject to applicable law.

6. Availability and Updates

We aim to keep our website, products and services available and functioning as described. However, we cannot guarantee uninterrupted access or that our website will always be free from errors, outages or maintenance periods.

We may maintain, update, improve or discontinue website features and services where reasonably necessary.

Where an interruption or change affects a paid product or service, we will meet any applicable contractual obligations and respect your statutory rights.

Product updates, ongoing support, compatibility changes and maintenance are included only where stated in the relevant product description, licence or accepted agreement.

7. Liability

Nothing in these terms excludes or limits liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or any other liability that cannot lawfully be excluded or limited.

If you are a consumer, nothing in these terms limits your statutory rights or our legal obligations concerning digital content, services or other purchases.

Subject to the above, we will not be liable for losses that were not reasonably foreseeable when the relevant contract was formed, or for losses arising from circumstances outside our reasonable control, to the extent permitted by law.

We are not responsible for problems caused by unauthorised modifications, unsupported third-party software, incorrect installation or use contrary to the applicable instructions, except where we are otherwise responsible under applicable law.

Where legally permitted, our liability will be assessed in accordance with the nature of the claim, the circumstances of the loss and the applicable contract. Nothing in these terms creates a blanket exclusion of liability for defective products, inadequate services or a failure to meet our contractual obligations.

8. Changes to These Terms

We may update these terms from time to time to reflect changes to our services, business practices or legal obligations.

The latest version will be published on our website with its updated date.

Changes will apply to future use of our website and future purchases from the date they take effect. Changes will not retrospectively alter an existing contract unless you agree to the change or it is otherwise permitted by law.

Where a change materially affects an ongoing service or contractual arrangement, we will provide notice where required.

9. Governing Law and Jurisdiction

These terms are governed by the laws of England and Wales.

Where you are a consumer, you may also benefit from mandatory protections under the laws applicable to your place of residence. Nothing in these terms deprives you of protections that cannot lawfully be excluded.

The courts of England and Wales will have jurisdiction where appropriate, subject to any mandatory rules governing consumer jurisdiction.

10. Contact

If you have questions about these Terms & Conditions, a product licence or a custom project, please contact Divine Interactive through our website's contact page or support ticket system.